I need urgent help
Find contacts for hospitals, emergency departments, SNS 24, police and fire services when you need help.
Essential services in Viseu
Duty pharmacies, 24-hour lines, fault repair teams and service desks, with direct contacts.
What are you looking for?
Direct shortcuts for the most common situations in Viseu.
I need a pharmacy
Pharmacies open 24 hours or with extended opening hours, with today's duty rota.
I need to sort out a document
City Council, Citizen Shop, Tax Authority, Social Security, court and employment services.
Utility fault, travel or post
Water or power outages, MUV buses, coaches and postal services.
Emergency and hospitals
Emergency contacts and health advice. Assistance depends on the service.
112: national emergency number
A single number for any emergency: police, fire brigade and medical emergency (INEM). Free, 24 hours.
SNS 24: triage and support
Clinical triage and advice before going to hospital or a health centre. National line, always open.
São Teotónio Hospital (CHTV / ULS)
Hospital de São Teotónio is on Av. Rei D. Duarte. Before seeking emergency care, contact SNS 24 for guidance and to confirm available services. In an emergency, call 112.
Private
Hospital CUF Viseu
Private hospital with walk-in urgent care for adults and children, no appointment needed. Rua do Belo Horizonte, 3500-612 Viseu.
Paid service or covered by health insurance. Check the current opening hours before you travel.
Private
Casa de Saúde São Mateus
Private hospital in the city centre, with a walk-in urgent care service (SAP) and several specialties. Rua 5 de Outubro 183, 3500-093 Viseu.
Paid service or covered by health insurance. Check the current opening hours before you travel.
1400: national pharmacy line
A free 24h phone line from the national pharmacy association to find which pharmacy is currently on duty in Viseu, or to reserve medicines.
Viseu health centres (ULS Viseu Dão-Lafões)
Family health units (USF), general practice appointments, nursing and urgent care.
Find your healthcare unit
Registration and appointments are handled by your primary healthcare unit. Confirm the USF or UCSP name, branch, address and opening hours before travelling: the health centre's name does not necessarily identify the building where you will be seen.
To confirm the unit and current contact details, consult ULS Viseu Dão-Lafões. For advice when you are unwell, contact SNS 24: 808 24 24 24.
Pharmacies with extended and 24h opening
Pharmacies open 24 hours, at night or at weekends in the city of Viseu.
Daily duty roster
The pharmacy on night duty changes according to the official rota. See below which one is on duty today.
Open 24h • Always
Farmácia Grão Vasco
Open continuously 24 hours a day, 365 days a year (including nights, Sundays and public holidays). At Avenida Dr. António José de Almeida, 230.
Address: Avenida Dr. António José de Almeida 230, Viseu.
Every day 09:00-23:00
Farmácia Pinto de Campos
Extended hours at Palácio do Gelo Shopping. Open every day 09:00-23:00 with no lunchtime closure.
Address: Palácio do Gelo Shopping (level 0, unit 18), Viseu.
Mon-Sat until 22:00
Farmácia Viriato
Extended hours on Avenida da Bélgica. Monday to Saturday 08:30-22:00; Sundays and public holidays 09:00-20:00.
Address: Avenida da Bélgica, Lote 150, Viseu.
Mon-Sat until 22:00
Farmácia Moderna
Extended hours in the São João da Carreira area. Monday to Saturday 09:00-22:00; Sundays 09:00-20:00.
Address: Loteamento São João da Carreira, EN 229, Lt 3 (Fração A), Viseu.
Police and fire brigade
Police headquarters, local stations and fire brigades in Viseu.
PSP: Viseu district command
Responsible for the urban area of Viseu. General enquiries, station, traffic and reporting crime. Rua Dom António Alves Martins.
GNR: Viseu territorial command
Responsible for the rural parishes, main roads and nature protection (SEPNA). E.N. 16, Abraveses.
Viseu municipal fire brigade
Viseu's professional municipal fire brigade. Rescue, firefighting and civil protection. Avenida do Aeródromo, Lordosa.
Viseu volunteer fire brigade
Humanitarian association founded in 1886. Rescue, emergency support and patient transport. Quinta da Ribeira, Rio de Loba.
Public and citizen services
Council, tax office, social security, Loja de Cidadão, court and employment desks in Viseu.
Viseu City Council
Single desk for residents (planning, fees, licences and certificates). Praça da República (Rossio). Weekdays 09:00-16:00, no lunchtime closure.
Viseu Loja de Cidadão (one-stop citizen desk)
Several public service desks in one place, including IRN, Social Security, the Tax Authority (AT) and Espaço Empresa. Rua Eça de Queirós, lote 8-10. Confirm the service and whether you need an appointment before travelling.
Opening hours: Weekdays 08:30-19:30; Saturdays 08:30-14:00.
Residence and nationality: authorities
AIMA handles residence permits and family reunification. EU citizen registration certificates are requested at the City Council; Portuguese nationality applications are handled by IRN/Justice. Confirm the documents and appointment arrangements for your procedure.
Viseu tax office (AT)
Tax and customs authority. Income tax, property tax, tax certificates, taxpayer number (NIF) and property matters. Rua Conselheiro Afonso de Melo (next to the Governo Civil).
Opening hours: Weekdays 08:30-15:30 (in person or at the Loja de Cidadão desk).
Social security (district centre)
Advice on pensions, benefits, parental leave, family allowance and social payments. Avenida Dr. António José de Almeida / Rua D. José da Cruz Moreira Pinto.
Opening hours: Weekdays 09:00-16:00 (and a desk at the Loja de Cidadão).
Viseu Court of Law (Palácio da Justiça)
Seat of the Viseu judicial district. Court offices, public prosecutor, civil, criminal, labour and family courts. Avenida Europa / Rua Serpa Pinto.
Opening hours: Weekdays 09:00-17:00 (closed 12:30-13:30).
IEFP: Viseu employment service
Employment support, registration, job vacancies and referrals to training. Rua D. José da Cruz Moreira Pinto, lote 6. Check the location stated in your appointment notice: employment and training services may be in different buildings.
Appointments: Check service-specific opening hours and appointment arrangements in the official IEFP listing. Contact details verified on 16 October 2026.
BUPi Viseu (land registry desk)
Free, simplified registration and geo-referencing of rural and mixed land. Old municipal market building (1st floor), Av. Dr. António José de Almeida.
Opening hours: Weekdays 09:00-12:00 and 14:00-16:00.
Water and electricity
Help with faults on the public network, 24h call-outs and customer desks.
Águas de Viseu (SMAS)
Water supply and sanitation for the municipality. Customer desk at Rua Doutor Luís Ferreira (Rua do Comércio) 102 (weekdays 08:30-16:30).
Faults call-out (24h): 232 431 914 / 963 391 298
E-Redes (electricity distribution)
Manages the medium and low voltage electricity distribution network. Report power cuts, damaged poles and electrical hazards.
Faults line (24h): 800 506 506 (freephone)
Transport and post
City buses, long-distance coaches, the funicular and post offices in Viseu.
MUV: Viseu urban mobility
Urban routes C1 and C2 and links to the municipality's parishes. Confirm current routes, stops and timetables with the operator; the guide provides information to help plan your journey.
Coach station
Coach station with services to every district capital and international routes. Av. Dr. António José de Almeida.
CTT: Portuguese post office (main branch)
Main branch in the city centre: post, parcels, Payshop and savings certificates. Rua Combatentes da Grande Guerra 4 (next to the Rossio).
Opening hours: Weekdays 09:00-18:00.
Need to plan your route?
Fuel, parking and transport are on these pages.
Is a service missing?
Let us know which service: we verify contact details before adding them to the guide.